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Our Vision
Direct General
steadfastly pursues the endless opportunities for growth and excellence that
become possible when the right balance among customer, shareholder and employee
is achieved...
We seek to be the premier provider of insurance and financial products to
budget conscious consumers.
We seek to maximize shareholder value by utilizing a unique business model that
promotes cost-effective product delivery and quality customer service.
We seek to provide a rewarding and positive work environment that attracts and
retains quality employees who develop and execute ambitious plans for growth
and quality.
The DIRECT WAY® for long-term success and excellence:
Provider of Choice - Investment of Choice - Employer of Choice!
Our Core Values
1. Integrity
: We adhere to the highest ethical standards. We respect and revere honesty,
candor and realism. We provide open, honest feedback in evaluating the
performance of people and communicating their expectations. We respect the
differences among our customers and each other.
2. Execution
: We strive to timely, tenaciously and consistently execute well-developed
plans, goals and objectives. We seek to clearly and concisely develop and
communicate these goals and objectives to our people. We regularly inspect what
we expect and we each welcome this process. Our people accept responsibility
for the results they deliver. We reward them based on their results and promote
based on ability.
3. Excellence
: We continuously strive to improve performance and exceed our customer
expectations. We seek to attract, retain and promote quality employees who
readily embrace our corporate values and who are committed to personal growth.
4. Teamwork
: Mindful that it requires our collective efforts to achieve Company goals and
objectives, we work as a team and recognize that we are all part of something
bigger than our individual departments and selves.
5. Flexibility: We encourage thoughtful and innovative solutions to
challenges within our markets and the dynamic competitive environment in which
we operate. Recognizing that change is often required in order to succeed, we
readily embrace it with energized dedication and commitment.
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